James Lund DDS
Hello, I am Dr. James Lund. Before I tell you a bit about myself I would first like to thank you for taking the time to browse our website. Please contact us by e-mail, phone, or in person if you have any questions, comments, or suggestions.
I am a Utah native, who grew up in Cache Valley. While working in the Washington DC area to establish residency for dental school, I met my wife Lauri, also a Utah native. She is a nurse and was working at a Georgetown University clinic at the time. We were married the following summer, and moved to Richmond, Virginia so I could attend dental school. Upon completion of dental school, my family and I returned to Cache Valley and worked there for a time. However, when Dr. Carl McMillan, who started this practice, decided to focus entirely on TMJ disorders, he needed someone to take care of his general dentistry patients. Seeing it as a good opportunity for both of us, in January 2003, I moved my family to Riverton and began the transition of purchasing Dr. McMillan’s practice.
Change is inevitable when someone new enters a practice, and I have tried to keep that change as positive as possible. I really enjoy and am very appreciative for the many lifelong patients of Dr. McMillan’s who decided to brave out the transition and stay with us. I also enjoy being able to make some changes and open our doors to many wonderful new patients who have joined us as well. We continue to accept new patients and still have room for about 80 more new families.
Some of the changes that have been made since 2003: a new parking lot that is twice as large, a new building façade, landscaping and a new fence. Those are the external changes in case you didn’t recognize us. Internal changes that have been made may not be so visible, but they even more important when it comes to your treatment. We have worked hard to maintain the friendly, personal atmosphere that Dr. McMillan created while also trying to improve the efficiency, reliability and service our patients experience. I truly want your experience in our office to be surprisingly refreshing and pleasant. I also want you to have complete confidence in the quality of the work you receive. As a dentist, there are literally thousands of materials available for repairing dental problems. I have chosen to buy only the best, well proven materials. Others have advised me against this because the better materials are very expensive, and insurance pays the same regardless of the quality. However, I truly feel a personal responsibility to each patient to provide the best techniques and materials available. If there is a material or method that will increase the strength or longevity of dental work, you should expect to receive it. In fact, there is a copy of my pledge that every patient will receive the highest standard of care and that all work performed in our office is guaranteed to last. If you are keeping current with your six month cleanings, and you have a filling fail within the first two years, or a crown fail within the first five years, that is not due to neglect or decay, I will replace it at no cost. I chose that time frame not because I feel a filling should only last two years, or that a crown should only last five years; but because I feel they should last much longer. I chose those numbers because most insurance companies use those numbers as their guidelines for replacement. I know of no other dentist anywhere in the area who provides a written statement that guarantees their work.
COST: I feel that dental work should be affordable. As new patients come to our office and tell us how expensive their previous necessary dental work costs, I am amazed! As you just read, I strive to use the strongest, longest lasting, and best looking materials available for every patient. Still, I also plan on “growing-up” with my patients and caring for you, your children, your neighbors and extended family for many years to come. If I were treating you as a source of income, instead of family, we could not have the personal, long-term friendship that I enjoy so much with my patients. To me, you truly are a part of my family. There is no reason to charge in excess of the cost of my work. I love coming to work each day, I enjoy working with my patients and staff, and besides, I really would not want my kids to ever be spoiled.
INSURANCE: Insurance is a mixed blessing. It does help cover some of the cost for patients, however, insurance companies offer you, as a patient, the minimum benefit possible. Most insurance companies still have $1,000 or $1,500 maximums each year, just like they did in 1970. I know of no other industry that is so far behind in keeping up with inflation. Yet, it does help you if you can obtain it, so we accept most insurances and are contracted with all of the major insurance providers in the area, thus giving you an even greater discount to come here.
If you do not have dental insurance, we do offer a dental benefit plan in our office. View that plan here.
Another unique aspect of our office is a focus on sleep apnea, snoring, and other sleep disorders. This may seem odd to have in a dental practice, but the area of your body that is the problem for most people with snoring or sleep apnea problems is in the back of the throat. I invite you to browse the sleep section of this website, and see if there are areas in which we can help you sleep better and have more energy.
I also want you to feel cared for personally when you visit us. Our receptionist will always treat everyone with the best customer service possible. Our financial manager is exceptional at helping resolve difficulties with insurance, billing statement questions, as well as providing personalized support if financial arrangements for treatment need to be arranged. Our Hygienist does an amazing job while being surprisingly gentle. In fact, I am sure you will find all of our staff friendly, competent and pleasant to work with.
I really enjoy working as a dentist, and love working with and for other people. I want you to have the very best dental experience you have ever had when you visit our office. I plan on being here for a very long time and invite you to be as well.
P.S. I don’t like to mention the honors and awards, but it is a question we get and patients seem to be interested in my education and credentials.
- Graduated from dental school with honors, Cum Laude
- Recognized every year since 2003 by CRC’s America’s Top Dentists
- Member of Cambridge Who’s Who
- Member of Kipling’s Who’s Who
- Member of the American Academy of Sleep Medicine
- Member of the American Academy of Dental Sleep Medicine